Pack & Ship Guarantee

The UPS Store Fair Oaks - Inside the Raley's on San Juan and Sunset
The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)
associate wrapping fragile item
Pack and ship with confidence.
9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 5:00 PMClosed Today
address icon
4840 San Juan Ave
Fair Oaks, CA 95628
US
Inside the Raleys grocery store on San Juan and Sunset, just south of Madison Ave
phone icon
Main Number
(916) 405-1292(916) 405-1292
address icon
4840 San Juan Ave
Fair Oaks, CA 95628
US
Inside the Raleys grocery store on San Juan and Sunset, just south of Madison Ave
address icon
4840 San Juan Ave
Fair Oaks, CA 95628
US
Inside the Raleys grocery store on San Juan and Sunset, just south of Madison Ave
phone icon
Main Number
(916) 405-1292(916) 405-1292
fax icon
Fax Number
(916) 405-1299
Store Home Page

Hours of Operation

Store Hours - Open 7 Days
UPS Air Pickup Times
UPS Ground Pickup Times
The UPS Store associate packs fragile artwork

The UPS Store Pack & Ship Guarantee

The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
  • The item's value (subject to the lesser of actual value, replacement or repair cost)
  • The full retail price you paid for packaging materials and services
  • Your cost for shipping (excluding Declared Value charges or costs for Insurance as applicable)
For UPS shipments, if you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.

The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service

The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions

*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.

†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.

theupsstore.com/guarantee-arbitration

Special Offers

Hand grabbing mail from The UPS Store mailbox

Mailbox Services

You're busy running your business, so let us take care of your mail, packages and deliveries.
Passing business cards over counter

Custom Printing for Your Small Business

Every business card is a billboard for your brand. Let’s create yours today.
Hand grabbing mail from The UPS Store mailbox
Mailbox Services
You're busy running your business, so let us take care of your mail, packages and deliveries.
Passing business cards over counter
Custom Printing for Your Small Business
Every business card is a billboard for your brand. Let’s create yours today.

Join Our Mailing List

Sign up for insider access to The UPS Store® news and special offers and you’ll save 15% on your next online print order.
Are you a small business owner?

Didn't find what you were looking for or want to see our other offerings?

(916) 405-1292(916) 405-1292