The UPS StorePack & Ship Guarantee

Pack & Ship Guarantee
The UPS Store Lathrop Savemart Center

We Pack it. We Ship it. We Guarantee it.

This holiday we've got you covered with the Pack & Ship Guarantee. When you pack and ship with us, if anything happens, we'll take care of it. We'll handle the bubble cushioning and boxing, so you can spend less time worrying and more time celebrating this holiday season. See full details below.
customer handing package to associate
Pack and ship with confidence.
Phone:
(209) 328-1672(209) 328-1672
8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 9:00 AM - 5:00 PMClosed Today
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gift being placed into shipping box

The UPS Store Pack & Ship Guarantee

The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)

The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
  • The item's value (subject to the lesser of actual value, replacement or repair cost)
  • The full retail price you paid for packaging materials and services
  • Your cost for shipping (excluding Declared Value charges or costs for Insurance as applicable)
For UPS shipments, if you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.

The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service

The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions

*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.

†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.

theupsstore.com/guarantee-arbitration

Special Offers

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Mailbox Services

Don't settle for a PO Box; with private mailbox services from The UPS Store Lathrop, you'll get a real street address, package acceptance from all carriers and quick and easy access to your mail and deliveries, all kept in a secure location. Sign up today for your mailbox services for a 12-month agreement and get 3-months free from The UPS Store at 15128 S Harlan Rd.
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Shredding

Your documents are your business. When it comes time to destroy confidential information, you need to turn to someone you can trust. Save 10% off our shredding services.

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(209) 328-1672(209) 328-1672