Pack & Ship Guarantee

The UPS Store Del Paso Rd
The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)
associate wrapping fragile item
Pack and ship with confidence.
Closed Today 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 9:00 AM - 5:00 PM 12:00 PM - 3:00 PM
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2701 Del Paso Rd
Ste 130
Sacramento, CA 95835
US
Between Interstate 5 & Truxel Rd - In The Safeway Shopping Center
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Main Number
(916) 285-7193(916) 285-7193
address icon
2701 Del Paso Rd
Ste 130
Sacramento, CA 95835
US
Between Interstate 5 & Truxel Rd - In The Safeway Shopping Center
address icon
2701 Del Paso Rd
Ste 130
Sacramento, CA 95835
US
Between Interstate 5 & Truxel Rd - In The Safeway Shopping Center
phone icon
Main Number
(916) 285-7193(916) 285-7193
fax icon
Fax Number
(916) 285-7194
Store Home Page

Hours of Operation

Store Hours - Open 7 Days
UPS Air Pickup Times
UPS Ground Pickup Times
The UPS Store associate packs fragile artwork

The UPS Store Pack & Ship Guarantee

The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
  • The item's value (subject to the lesser of actual value, replacement or repair cost)
  • The full retail price you paid for packaging materials and services
  • Your cost for shipping (excluding Declared Value charges or costs for Insurance as applicable)
For UPS shipments, if you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.

The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service

The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions

*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.

†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.

theupsstore.com/guarantee-arbitration

Special Offers

Passport and passport photo

Passport Photos

Whether you're traveling for business or pleasure, stop by The UPS Store on Del Paso Rd and take advantage of our passport photo services. And if you're on a tight deadline, we offer a variety of services for on-time delivery of your paperwork to the National Passport Processing Center. You'll be on your way in no time!
A document with sensitive information securely cut into shreds

Document Shredding

With shredding services available at The UPS Store on Del Paso Rd, you can get rid of your personal and business documents using one of the leading document destruction vendors, Iron Mountain®. Shred your items to help protect yourself and your business from identity theft.

When you visit, we'll weigh your documents and then you'll place them into the secured, locked shredding bin. It's that easy.
Passport and passport photo
Passport Photos
Whether you're traveling for business or pleasure, stop by The UPS Store on Del Paso Rd and take advantage of our passport photo services. And if you're on a tight deadline, we offer a variety of services for on-time delivery of your paperwork to the National Passport Processing Center. You'll be on your way in no time!
A document with sensitive information securely cut into shreds
Document Shredding
With shredding services available at The UPS Store on Del Paso Rd, you can get rid of your personal and business documents using one of the leading document destruction vendors, Iron Mountain®. Shred your items to help protect yourself and your business from identity theft.

When you visit, we'll weigh your documents and then you'll place them into the secured, locked shredding bin. It's that easy.

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(916) 285-7193(916) 285-7193