Pack & Ship Guarantee

The UPS Store Cloister Shopping Center
The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)
associate wrapping fragile item
Pack and ship with confidence.
8:00 AM - 6:30 PM 8:00 AM - 6:30 PM 8:00 AM - 6:30 PM 8:00 AM - 6:30 PM 8:00 AM - 6:30 PM 8:30 AM - 2:00 PMClosed Today
address icon
108 N Reading Rd
Ste F
Ephrata, PA 17522
US
Across From The Ephrata Hospital - Behind The McDonald's
phone icon
Main Number
(717) 733-1482(717) 733-1482
address icon
108 N Reading Rd
Ste F
Ephrata, PA 17522
US
Across From The Ephrata Hospital - Behind The McDonald's
address icon
108 N Reading Rd
Ste F
Ephrata, PA 17522
US
Across From The Ephrata Hospital - Behind The McDonald's
phone icon
Main Number
(717) 733-1482(717) 733-1482
fax icon
Fax Number
(717) 733-2167
Store Home Page

Hours of Operation

Store Hours
UPS Air Pickup Times
UPS Ground Pickup Times
The UPS Store associate packs fragile artwork

The UPS Store Pack & Ship Guarantee

The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†

If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
  • The item's value (subject to the lesser of actual value, replacement or repair cost)
  • The full retail price you paid for packaging materials and services
  • Your cost for shipping (excluding Declared Value charges or costs for Insurance as applicable)
For UPS shipments, if you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.

The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service

The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions

*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.

†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.

theupsstore.com/guarantee-arbitration

Special Offers

A document with sensitive information securely cut into shreds

A secure way to shred those personal documents

Stop by today with your personal documents, and we'll securely shred them.
Person in restaurant receiving menu from waiter

Let us print your menus today!

Full color, double-sided, folded, or any additional needs. We can help you design your menu as well!
Customer dropping off typewriter to be packed and shipped

We can pack and ship your items

Just bring your items to our store and let us do the work for you!
A document with sensitive information securely cut into shreds
A secure way to shred those personal documents
Stop by today with your personal documents, and we'll securely shred them.
Person in restaurant receiving menu from waiter
Let us print your menus today!
Full color, double-sided, folded, or any additional needs. We can help you design your menu as well!
Customer dropping off typewriter to be packed and shipped
We can pack and ship your items
Just bring your items to our store and let us do the work for you!

Join Our Mailing List

Sign up for insider access to The UPS Store® news and special offers and you’ll save 15% on your next online print order.
Are you a small business owner?

Didn't find what you were looking for or want to see our other offerings?

(717) 733-1482(717) 733-1482