Pack & Ship Guarantee The UPS Store Center at Innovation (Bristow / Manassas)
The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)
9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 5:00 PM 11:00 AM - 4:00 PM
9994 Sowder Village Square
Manassas, VA 20109
US
Center at Innovation - (Between PetSmart and T.J. Maxx)
Main Number
(703) 367-7200(703) 367-7200
Hours of Operation
Store Hours
UPS Air Pickup Times
UPS Ground Pickup Times

The UPS Store Pack & Ship Guarantee
The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
- The item's value (subject to the lesser of actual value, replacement or repair cost)
- The full retail price you paid for packaging materials and services
- Your cost for shipping (excluding Declared Value charges or costs for Insurance as applicable)
For UPS shipments, if you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.
The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service
The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions
*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.
†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.
theupsstore.com/guarantee-arbitration
The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service
The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions
*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.
†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.
theupsstore.com/guarantee-arbitration
Special Offers
Customer making copies at The UPS Store
.10¢ For black and white copies (8.5 x 11 single sided, white 20 # paper).
In a rush? Fast turnaround at affordable prices with our copies and quick prints.
Customer making copies at The UPS Store
.39¢ Color Prints (8.5 x 11 single sided, white 28#, self- service).
Stop by The UPS Store at 9994 Sowder Village Square in Manassas to make your color prints. We are here to help you make a good impression.
Employee showing customer wide format print
25% off Wide Format Printing (Poster, Banners, and Signs).
Whether you need a banner to advertise delivery or takeout services, a poster to promote your small business, or a yard sign to announce your open house, look no further than The UPS Store at Sowder Village.

.10¢
black and white copies (8.5 x 11 single sided, white 20 # paper).
Offer expires 2/14/23
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 9994 Sowder Village Square. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.

.39¢
COLOR PRINTS
Offer expires 2/14/23
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 9994 Sowder Village Square. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.

25% off
Wide Format Printing (Poster, Banners, and Signs).
Offer expires 2/14/23
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 9994 Sowder Village Square. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
Customer making copies at The UPS Store
In a rush? Fast turnaround at affordable prices with our copies and quick prints.
Customer making copies at The UPS Store
Stop by The UPS Store at 9994 Sowder Village Square in Manassas to make your color prints. We are here to help you make a good impression.
Employee showing customer wide format print
Whether you need a banner to advertise delivery or takeout services, a poster to promote your small business, or a yard sign to announce your open house, look no further than The UPS Store at Sowder Village.

.10¢
black and white copies (8.5 x 11 single sided, white 20 # paper).
Offer expires 2/14/23
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 9994 Sowder Village Square. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.

.39¢
COLOR PRINTS
Offer expires 2/14/23
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 9994 Sowder Village Square. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.

25% off
Wide Format Printing (Poster, Banners, and Signs).
Offer expires 2/14/23
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 9994 Sowder Village Square. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
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