The UPS Store is designated as essential and remains open.
Pack & Ship Guarantee The UPS Store Charlotte Convention Center
The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed* (see below for full details)
associate wrapping fragile item
Pack and ship with confidence.
Phone:
(704) 339-6036(704) 339-6036
9:30 AM - 5:30 PM 9:30 AM - 5:30 PM 9:30 AM - 5:30 PM 9:30 AM - 5:30 PM 9:30 AM - 5:30 PM 11:00 AM - 2:00 PMClosed Today
The UPS Store Pack & Ship Guarantee
The Pack & Ship Guarantee includes coverage for UPS® and USPS® shipments.†
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
If a participating The UPS Store® location packs your item using only new materials purchased at that participating location, and ships the package via UPS or USPS (on that participating location’s applicable UPS or USPS account) and that item is damaged or lost in transit, you’ll be reimbursed*:
- The item's value (subject to the lesser of actual value, replacement or repair cost)
- The full retail price you paid for packaging materials and services
- Your cost for shipping (excluding Declared Value charges or costs for Insurance as applicable)
For UPS shipments, if you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.
The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service
The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions
*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.
†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.
theupsstore.com/guarantee-arbitration
The Pack & Ship Guarantee does not apply to UPS:
- Shipments processed through UPS.com or on your UPS account Customer-packed packages
- Shipments packed in materials provided free-of-charge by any carrier
- Items shipped via UPS Freight, UPS Supply Chain Solutions or any other carrier
- Items excluded or restricted from transportation by UPS or in violation of the UPS Tariff/Terms and Conditions of Service
The Pack & Ship Guarantee does not apply to USPS:
- Shipments processed through USPS.com
- Shipments packed using USPS free packaging
- Items excluded or restricted from transportation by the USPS or in violation of the USPS Shipping Restrictions
*Available at participating locations. See center for details. Restrictions and limitations apply. Items shipped by UPS are subject to UPS Tariff/Terms and Conditions.
†If your package is insured through the UPS Capital® Flexible Parcel Multi-Carrier Program (the “FMC Program”) and it is damaged or lost in transit, you’ll be reimbursed in accordance with The UPS Store® center’s insurance policy issued pursuant to the FMC Program. The FMC Program is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc. and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Restrictions and limitations apply, subject to the applicable The UPS Store center FMC Program insurance policy.
theupsstore.com/guarantee-arbitration
Special Offers
Close up of UPS delivery driver standing in front of door
Up to $3 OFF Shipping
Present this coupon to save on shipping:
- $1 OFF Shipping when you ship 1 package.
- $2 OFF Shipping when you ship 2 packages.
- $3 OFF Shipping when you ship 3 packages.
- $1 OFF Shipping when you ship 1 package.
- $2 OFF Shipping when you ship 2 packages.
- $3 OFF Shipping when you ship 3 packages.
Employee packing item in a box using inflatable air cushions
Up to $10 OFF Packaging
- $2 off packing when we pack 1 package.
- $5 off packing when we pack 2 packages.
- $10 off packing when we pack 3 packages.
- $5 off packing when we pack 2 packages.
- $10 off packing when we pack 3 packages.
Fingerprint Card and services.
$1 off Fingerprinting Services.
$1 off the normal price of Fingerprint Cards. Normal price is $24.99 per FD-258 Fingerprint Card.
Due to COVID-19 safety concerns, we ask that customers wear a face mask. Our staff wears face masks and gloves.
No Appointment necessary.
Notary services are provided for personal, business, government needs.
Also get your Passport Photos made here as well.
Due to COVID-19 safety concerns, we ask that customers wear a face mask. Our staff wears face masks and gloves.
No Appointment necessary.
Notary services are provided for personal, business, government needs.
Also get your Passport Photos made here as well.
$1, $2, or $3 OFF
SHIPPING OF 1, 2, OR 3 PACKAGES
Offer Expires 12/31/2021
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 501 S College St. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
Up to $10 OFF Packages
- $2 off packing when we pack 1 package. - $5 off packing when we pack 2 packages. - $10 off packing when we pack 3 packages.
Offer Expires 12/31/2021
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 501 S College St. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
$1 OFF each Fingerprint Card.
Fingerprinting Services
Offer Expires 12/31/2021
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 501 S College St. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
Close up of UPS delivery driver standing in front of door
Present this coupon to save on shipping:
- $1 OFF Shipping when you ship 1 package.
- $2 OFF Shipping when you ship 2 packages.
- $3 OFF Shipping when you ship 3 packages.
- $1 OFF Shipping when you ship 1 package.
- $2 OFF Shipping when you ship 2 packages.
- $3 OFF Shipping when you ship 3 packages.
Employee packing item in a box using inflatable air cushions
- $2 off packing when we pack 1 package.
- $5 off packing when we pack 2 packages.
- $10 off packing when we pack 3 packages.
- $5 off packing when we pack 2 packages.
- $10 off packing when we pack 3 packages.
Fingerprint Card and services.
$1 off the normal price of Fingerprint Cards. Normal price is $24.99 per FD-258 Fingerprint Card.
Due to COVID-19 safety concerns, we ask that customers wear a face mask. Our staff wears face masks and gloves.
No Appointment necessary.
Notary services are provided for personal, business, government needs.
Also get your Passport Photos made here as well.
Due to COVID-19 safety concerns, we ask that customers wear a face mask. Our staff wears face masks and gloves.
No Appointment necessary.
Notary services are provided for personal, business, government needs.
Also get your Passport Photos made here as well.
$1, $2, or $3 OFF
SHIPPING OF 1, 2, OR 3 PACKAGES
Offer Expires 12/31/2021
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 501 S College St. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
Up to $10 OFF Packages
- $2 off packing when we pack 1 package. - $5 off packing when we pack 2 packages. - $10 off packing when we pack 3 packages.
Offer Expires 12/31/2021
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 501 S College St. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
$1 OFF each Fingerprint Card.
Fingerprinting Services
Offer Expires 12/31/2021
Limit one coupon per customer. Not valid with other offers. Restrictions apply. Valid and redeemable only when presented at The UPS Store located at 501 S College St. The UPS Store centers are independently owned and operated. © 2021 The UPS Store, Inc.
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