UPS delivery person walking and carrying a packag

International Shipping
The UPS Store Chester

The UPS Store offers a full range of international shipping services through UPS® and other international carriers. We offer a wide variety of delivery options from overnight to ground delivery, so you can get your package delivered where it needs to be, anywhere in the world. Stop by The UPS Store at 95 West Main St Ste 5 today to get started.
  • UPS Worldwide Express Plus®
  • UPS Worldwide Express®
  • UPS Worldwide Saver®
  • UPS Worldwide Expedited®
  • UPS Standard
  • USPS International Services
  • DHL International Shipping
Phone:
(908) 879-0100(908) 879-0100
Store Home Page
Store Hours
Open Seven Days for Your Convenience!
Day of the WeekHours
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
Sunday10:00 AM - 2:00 PM
UPS Air Pickup Time
UPS Ground Pickup Time
UPS Air Pickup Time
Day of the WeekPickup Time
MONDAY1830
TUESDAY1830
WEDNESDAY1830
THURSDAY1830
FRIDAY1830
SATURDAY1500
SUNDAYNo Pickup
Late pickup for all of your last minute urgent shipments
UPS Ground Pickup Time
Day of the WeekPickup Time
MONDAY1830
TUESDAY1830
WEDNESDAY1830
THURSDAY1830
FRIDAY1830
SATURDAYNo Pickup
SUNDAYNo Pickup
Late ground pickup for your convenience.
UPS delivery plane flying high above a river

International Shipping Services in Chester, NJ

Shipping packages internationally can be a time-consuming process – involving paperwork, tariffs and regulations. Let us help. We understand the ins and outs of International Shipping, including customs rules and regulations. Let us handle the details; we’re your neighborhood international shipping experts.

UPS International Shipping:
From package pick-up to customs and delivery, UPS oversees the entire process. With more than 2,000 daily flights to more than 200 countries and territories, time-definite delivery options, up-to-the-minute tracking, and expertise in customs clearance regulations, UPS makes international shipping easier than ever. See below for more information about delivery times and options.

Need an International Shipping Quote?
We recommend stopping in with what you are planning on shipping. Since there are a number of options for shipping internationally and a lot of regulations governing international shipments we are better able to provide you with guidance if you stop in to our store.

When you come in for a quote, please be prepared to answer the questions below so that we can give you an accurate quote.

- What is the city, country, and postal code (if the country uses postal codes) that your shipment is going to?
- Is the shipment going to a business address or a residential address?
- How much value coverage does your shipment need?

Ready to ship? Here's what we'll need...​
An address for the recipient. Even if the recipient is looking to pick the package up at a local DHL facility in the destination country we still must have an address for the recipient.

A phone number for the recipient. DHL and customs need to be able to contact the recipient once the package reaches the destination country.

A complete, detailed description of what is being shipped including quantities and values for each item for customs purposes.
Customs Paperwork

When shipping internationally (via DHL or another carrier) it is essential that the customs invoice is filled out completely and correctly. When you come in to ship your package, our staff will ask you what is in your package as well as what the value of the item is and how many are in the package. If you have a large number of items in your package we suggest making a list of the items and their quantities as you are packing the box. This will help us quickly generate an accurate customs invoice for you.

All countries have rules regarding what can be shipped into their country. To help ensure that your package clears customs in a timely manner please make sure that it does not include any commodities that are restricted or prohibited by DHL, or by the country's regulations. This is another reason that we ask you to provide us with a detailed description of the contents or your shipment. Our shipping experts can help you verify that your shipment doesn't contain an item that is restricted or prohibited.

Please note, packages that are sent to foreign countries may be subject to additional fees, duties and taxes that the recipient will need to pay before the package is delivered. Since these fees, duties and taxes are assessed as the package passes through customs in the destination country by the government of that country we are not able to determine what those charges will be when the package is shipped. Even if the package qualifies for a gift exemption the recipient may still be required to pay some fees since the gift exemption only covers taxes.

International Shipping Options

Frequently Asked Questions

About International Shipping
1
Can you ship large or odd-shaped items internationally?
Yes. Our The UPS Store® location at 95 West Main St Ste 5 in Chester is capable of shipping large or odd-shaped items internationally. Large or odd-shaped items (e.g., furniture) often require specialized packaging, especially when traveling via different modes of transport to international destinations. Our The UPS Store Chester location offers custom handling and packaging, from blanket wrap to custom cartons, crating, shrink-wrapping and palletizing. We can advise you on the best packaging method for your item(s) shipping internationally.
1
How long will it take for my shipment to arrive at its international destination?
Delivery time depends on the shipping service you purchase and the international destination. Our The UPS Store location in Chester offers a variety of international shipping options so that you can choose the service that best meets your needs. Choose from one of the following guaranteed UPS® delivery options:
• UPS Worldwide Express®
• UPS Worldwide Express Plus®
• UPS Worldwide Expedited®
• UPS Worldwide Saver®
• UPS Standard to Mexico or Canada.
1
Can I upgrade the service level of my international shipment while in route?
Contact us at (908) 879-0100 or store5497@theupsstore.com immediately to ask about the possibility of a service upgrade. If you did not ship your item(s) at our The UPS Store location at 95 West Main St Ste 5 in Chester, contact the shipping carrier directly.
1
How do I change the address on my shipment?
Contact us immediately at (908) 879-0100 or store5497@theupsstore.com if we shipped your item(s) to ask about the possibility of an address correction. If you did not ship your item(s) at our The UPS Store location at 95 West Main St Ste 5 in Chester, contact the shipping carrier directly.
1
Can I re-route my shipment while in transit?
Contact us immediately at (908) 879-0100 or store5497@theupsstore.com if we shipped your item(s) to ask about the possibility of re-routing your shipment. If you did not ship your item(s) at our The UPS Store location at 95 West Main St Ste 5 in Chester, contact the shipping carrier directly.

For UPS shipments, UPS offers a service called UPS Delivery Intercept®, which allows our associates at our location to help you maintain control of packages shipped from our location as they move through the UPS network. This fee-based service allows us to request the intercept of packages prior to delivery, providing greater flexibility in managing shipping needs. When you select UPS Delivery Intercept, we can request that UPS perform one of the following actions: return to sender, deliver to another address, or reschedule delivery. To find out more about UPS Delivery Intercept and how to intercept a package, contact us at (908) 879-0100 or store5497@theupsstore.com.
Customs
1
What are duties, taxes and fees?
Duties are fees imposed by customs on imported merchandise. The applicable charges will be based on the value and/or gross weight and may differ according to the items being sent and destination country or territory. Depending on the situation, the receiver and sometimes, the shipper, will be responsible for paying the duties and fees. Fees are implemented by the customs broker or agent upon entering the destination country. Contact us at (908) 879-0100 or store5497@theupsstore.com for help understanding the details for your international shipment.
1
How do I find out which duties, taxes and fees apply to my international shipment?
For details on duties, taxes and fees for your international shipment, contact us at (908) 879-0100 or store5497@theupsstore.com.
1
How do I know my international shipment will clear customs?
To help reduce the chances of holds on your international shipment, our associates at at our The UPS Store Chester location could help you look into which items may be prohibited from entering a country, or specific restrictions you need to be aware of prior to shipping abroad. You will also need to complete required international shipping documents for customs clearance, which we could provide and assist with when you visit us at at 95 West Main St Ste 5 in Chester.
1
What should I do if my international shipment does not clear customs?
If you shipped your item(s) from our The UPS Store location at 95 West Main St Ste 5 in Chester, we will contact you and provide you the different options that are available, depending on your shipment and the destination country.
International Shipment Claims
1
How can I protect the value of my international shipment?
Each carrier offers a declared value program. Contact us at (908) 879-0100 or store5497@theupsstore.com for details, including declared value pricing, restrictions and limitations for your international shipment, provided we shipped your item(s).
1
What should I do if my international shipment arrived damaged?
If you are the sender, immediately notify our The UPS Store location at at 95 West Main St Ste 5 in Chester to report a damaged shipment and begin the claim process, provided that we processed the shipment. Have the recipient save all packaging material including the shipping box. Once we report the damaged package, the carrier that shipped your package should initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient of the international shipment, contact the sender of the shipment to inform them that the shipment arrived damaged. If the sender shipped the item from a The UPS Store location, they will need to notify The UPS Store location that shipped the item(s) to report a damaged shipment and begin the claim process. Remember to save all packaging material and the shipping box and do not discard the item until the claim has been finalized because the carrier may require the item.
1
What should I do if my international shipment is lost or stolen?
If you are the sender, immediately notify our The UPS Store location at 95 West Main St Ste 5 in Chester to report the lost or stolen shipment and begin the claim process, provided that we processed the shipment. Once we report the lost/stolen package, the carrier that shipped your item(s) should initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient of the international shipment, contact the sender of the shipment to inform them that the shipment is lost or stolen. If the sender shipped the item from a The UPS Store, they will need to notify The UPS Store location from which the item was shipped to report the lost or stolen shipment and begin the claim process.
1
What should I do if my international shipment arrived late?
If you are the sender, immediately contact The UPS Store location at 95 West Main St Ste 5 in Chester to report the late arrival of your shipment, provided that we processed the shipment. For UPS shipments, the sender may be entitled to a UPS Guaranteed Service Refund. Our The UPS Store location at 95 West Main St Ste 5 in Chester will be able to submit a UPS Guaranteed Service Refund request for eligible service refunds on your shipment.

If you are the recipient of a late international shipment, contact the sender of the shipment. If the sender shipped the item from a The UPS Store, they must immediately notify The UPS Store location that shipped the item(s) about the late arrival.

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(908) 879-0100(908) 879-0100