The UPS Store Martins Plaza

In 2006 Colleen and Jim Small opened The UPS Store across from Wegmans in State College. Wishing to expand, in 2014 they opened a new store in Altoona. Since their openings, they have become a one-stop shop for their loyal customers. From small business owners to college students and everyone in between, the Smalls are passionate about helping their community.

As successful business owners and operators, their store in State College is one of the few UPS Stores in the Northeast area to achieve Platinum Status in 2017! They also have the honor of being one of 100 stores chosen out of 4,500 to offer 3-D Printing.

Colleen and Jim attribute their success to their customer service. They are passionate about providing the best possible customer service to ensure that each person receives the support they need during their visit.

The Smalls are known best for developing small businesses as well as solving issues for their customers. They love taking the administration burden off of their customers so they don’t have to deal with the hassle.

Growing their stores while being connected to other small businesses is something the Smalls enjoy.

When Colleen and Jim aren’t at one of their UPS Stores, they are often found volunteering in the community.

The Small’s feel their business is like their home. They encourage customers and friends to stop by and visit and will always be greeted with a smile!