Mailbox Services

Your address will be available on your MyASU after August 1st. You must use the street address and mailbox number listed on your MyASU. Do not use your room number.

Check with The UPS Store to see if they have your current hall data. You can call or email us. You will need your student ID number to request this information.

Anytime you make a move, please check with The UPS Store that services your location. In some halls your mailbox number will change if you change rooms or halls.

In most cases you will not receive the item and it will be returned to sender. Please keep in mind that we service over 10,000 students living on campus and the mailbox number is imperative in being able to deliver your items.

The UPS Store receives hundreds of packages per day. Once the packages are delivered we have a sort and check in process. Once your package has been checked in by The UPS Store associates, you will receive an email with a pick up code for your package.

All email notifications are sent the same day your package is received at The UPS Store. In some cases this process may take several hours. During this time sorting and processing is taking place in the back room. An associate at the front counter is UNABLE to go to the back and locate your package until you have a pick up code. There are just too many packages to locate one that has not been processed yet.

In some cases your email notification may go to your spam folder. If you do not have an email from us, this could indicate a problem. It is best to bring your tracking number to The UPS Store for an associate to look into for you.

With mailbox services at The UPS Store, you get a real street address, not a P.O. Box. If you’re a business owner, having a real street address for your business mailbox can provide you with a professional image for your business, and legitimacy with search engines. The UPS Store also offers many additional services for mailbox services customers, like package acceptance from all carriers, package notification and Call-in MailCheck — all aimed to save you valuable time.

You need to complete a mailbox service agreement. The mailbox service agreement is an agreement between our The UPS Store location and the primary box holder for the duration you receive mail at that location. You will need to provide two valid forms of identification, one of which must include a photograph. Contact us at (480) 894-8838 or store4895@theupsstore.com to discuss the steps to signing up for mailbox services.

Yes. Contact us for details and requirements. If you are currently a mailbox customer at another The UPS Store location, make arrangements to have your mail re-mailed to your new location.

Pricing for mailbox services will be dependent on a number of factors and we’ll go through that when you sign-up for mailbox services.

Yes. We offer Call-in MailCheck for mailbox holders. Save time. Save a trip. Call us to find out if you have mail.

You can receive packages from any carrier with your mailbox agreement.

Yes. We offer re-mailing services for mailbox holders. The representatives at our location can re-mail your mail to you, anywhere you are. Additional charges and restrictions may apply.

Yes. We offer mail-holding services for mailbox holders. We can hold your mail for you until you return from a long business trip or a relaxing vacation. Additional charges may apply.