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man reading mail at his private mailbox at the ups store

Mailbox Services
The UPS Store Agoura Hills

Don't settle for a PO Box; with private mailbox services from The UPS Store Agoura Hills, you'll get a real street address, package acceptance from all carriers and quick and easy access to your mail and deliveries, kept in a secure location. Sign up today for your mailbox from The UPS Store at 5627 Kanan Rd.
  • A Real Street Address
  • Package Acceptance from All Carriers
  • Package and Mail Receipt Notifications
  • Mail Holding and Forwarding
  • Call-In Mail Check
  • 24 Hour Access
  • Key Savings Card™
(818) 699-6656(818) 699-6656
8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PMClosed Today Closed Today
Store Home Page
Store Hours
Day of the WeekHours
Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
UPS Air Pickup Time
UPS Ground Pickup Time
UPS Air Pickup Time
UPS Ground Pickup Time
man getting mail from his private mailbox at the ups store

Mailbox Services in Agoura Hills

You're busy running your business, so let us take care of your mail, packages and deliveries.

Just like the keys to your home, car and office, the keys to your mailbox from The UPS Store are an important part of your everyday business. Our mailboxes offer quick and easy access and are kept in a secure location. In simplest terms, when you put us on your key ring, your business stays on track.

Download our Mailbox Service Agreement or contact us to get started.
Download Mailbox Agreement

Mailbox Features

Our mailbox services are designed for small businesses

Watch entrepreneur Justine Woods' story and see why she uses mailbox services from The UPS Store as a safe place to receive all of her vendor samples and other business mail.

Arizona native Justine Woods became impatient and decided to chase her entrepreneurial dream. She started The Bookish Box, a literary-inspired subscription box company and now takes pride in the company’s success, the opportunity she provides other small business owners (whose products are included in her boxes), and the knowledge that her small business helps support her family.

Frequently Asked Questions

Signing up for Mailbox Services
What is the difference between private mailbox services at The UPS Store and a P.O. Box at the post office?
With mailbox services at The UPS Store, you get a real street address, not a P.O. Box. If you’re a business owner, having a real street address for your business mailbox can provide you with a professional image for your business, and legitimacy with search engines. The UPS Store also offers many additional services for mailbox services customers, like package acceptance from all carriers, package notification and Call-in MailCheck — all aimed to save you valuable time.
What does my mailing address look like?
Your mailing address will be the address of our The UPS Store® location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box.

Joe Smith
5627 Kanan Rd
Agoura Hills, CA 91301
How do I sign up for mailbox services?
You need to complete a mailbox service agreement. The mailbox service agreement is an agreement between our The UPS Store location and the primary box holder for the duration you receive mail at that location. You will need to provide two valid forms of identification, one of which must include a photograph. Contact us at (818) 699-6656 or store6653@theupsstore.com to discuss the steps to signing up for mailbox services.
I'm moving to the Agoura Hills area. Can I sign up for mailbox services before arriving at my new location?
Yes. Contact us for details and requirements. If you are currently a mailbox customer at another The UPS Store location, make arrangements to have your mail re-mailed to your new location.
How much do mailbox services cost?
Pricing for mailbox services will be dependent on a number of factors and we’ll go through that when you sign-up for mailbox services.
Mailbox Features
Can I call to check if I have mail?
Yes. We offer Call-in MailCheck for mailbox holders. Save time. Save a trip. Call us to find out if you have mail.
Can I receive packages in my mailbox? From other carriers?
You can receive packages from any carrier with your mailbox agreement.
Can you re-mail my mail if I am away?
Yes. We offer re-mailing services for mailbox holders. The representatives at our location can re-mail your mail to you, anywhere you are. Additional charges and restrictions may apply.
Can you hold my mail if I am away?
Yes. We offer mail-holding services for mailbox holders. We can hold your mail for you until you return from a long business trip or a relaxing vacation. Additional charges may apply.
Alternative Recipients
Can other people receive mail at my mailbox?
You can add the names of individuals authorized to receive mail at your mailbox. Each recipient will need to provide two valid forms of identification in order to complete the mandatory PS Form 1583.
Can other people pick up my mail at my mailbox?
Yes. You can permit people to pick up your mail by lending them the key to your mailbox. Possession of the mailbox key shall be considered valid evidence that the possessor of the key is duly authorized to remove any contents from the mailbox.

Join Our Mailing List

Sign up for insider access to The UPS Store® news and special offers and you’ll save 15% on your next online print order.
Are you a small business owner?
By signing up, you agree to receive emails from The UPS Store with news, special offers, promotions and messages tailored to your interests. You can unsubscribe at any time. See our privacy policy for more information. Retail locations are independently owned and operated by franchisees. Various offers may be available at certain participating locations only. Please contact your local The UPS Store retail location for more details.

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(818) 699-6656(818) 699-6656